@php $primary = '#17a2b8'; $primaryDark = '#138496'; $primaryLight = '#e8f6f8'; $logoUrl = url(asset('assets/dist/img/gos.png')); $recipientDisplay = trim((string) ($recipientName ?? '')); $submitter = $ticket->user; $messagePreview = \Illuminate\Support\Str::limit(trim((string) $ticket->message), 400); @endphp {{ $headerTitle }}
Government of Sindh

{{ $headerTitle }}

@if ($recipientDisplay !== '')

Dear {{ $recipientDisplay }},

@endif

{{ $summary }}

Ticket: {{ $ticket->displayLabel() }}

Status: {{ ucfirst((string) $ticket->status) }}

@if ($event === \App\Mail\SupportTicketMail::EVENT_CREATED_ADMIN)

Submitted by: {{ $submitter?->name ?? '—' }} @if (!empty($submitter?->email)) ({{ $submitter->email }}) @endif

@endif

Submitted at: {{ optional($ticket->created_at)->format('d M Y h:i A') ?: '—' }}

@if ($messagePreview !== '')

Message: {{ $messagePreview }}

@endif
@if (!empty($actionUrl))

{{ $ctaLabel }}

If the button does not work, copy and paste this URL into your browser:
{{ $actionUrl }}

@endif
Sindh Development Portfolio Management System — Support